I was treated courteously and was ushered in to see the PA fairly quickly. The person who checked my vitals was friendly and efficient. The PA, Don Laird, is very knowledgeable and professional. He listened attentively to me, asked questions, and took copious notes. The person at the desk was also very efficient and friendly. If you are searching for a gastroenterologist, Digestive Health Institute is the place to go. I've been there several times and it's always been a positive experience. I’ve never had to wait more than a few minutes.