Everyone from the receptionists to the nurses, anesthesiologists, and doctors are wonderful. Very caring and compassionate.

Wonderful people great Doctor. Professional environment with extremely helpful information and long-term planning. Highly recommend this practice.

Very polite people and very professional. Very satisfied.

I was thoroughly impressed by the friendly professionalism shown by the staff on all levels at the Lansing Surgery Center. Thank you for your concern for my well-being.

I saw PA Callie Hart & was so impressed with her. She asked me questions that no other doctor has ever asked me. She was very thorough & answered all of my questions & we came up with a plan on how to proceed.

Dr Janelle lee Allen is the best. Went in for a colonoscopy and she was the nicest dr.s I've ever met. Her team was just as nice.

Hiatt and Thelen have given me my life back, thank you to the entire office for being prompt and welcoming.

I met with Dr Scott Zeilstra. He was very kind, gave me his full attention and gave thorough advice and explanations. I felt very confident we will get to the core of my GI issues.

Instantly put at ease with the office staff. My Dr. also had me relaxed as he performed his duties on my exam. He explained everything once then asked if I understood so I felt confident was going to happen once my surgery was scheduled.

Dr Jones, "Dorian" was very friendly and introduced himself by his first name making things much more pleasant. Very thorough, polite and kind. Answered all my questions with care and compassion for me. Scheduling my surgery (upper GI) was a breeze and within a very quick timeframe. (6 days later)!!!! The surgery was good at the surgery center w/very good staff concerned for me. Wait time from my scheduled procedure was over the time but went quickly once they took me to the OR. The nurse anesthesiologist, Lisa, was FANTASTIC!!! Very charming and charismatic. I highly recommend this Dr and the surgery center he operates out of.

The PA was thorough and seemed genuinely concerned about my health issues. He followed through by ordering some lab tests.

Excellent!

My experience was absolutely fantastic today. It was the most timely Doctors experience I’ve ever had. I was in and out before my actual procedure time. Everyone was very friendly. It was as pleasant as it could be for having a colonoscopy. I would definitely recommend the lansing surgery center and all of their staff.

I came in for a follow up visit concerning my ulcerative colitis and was pleased with my progress and the quality of care.

I was greeted by a friendly receptionist and checked in very quickly. After waiting for around 5 minutes, I was called into the examination room. The pre-exam was quick and thorough. I was very impressed with Donald Laird. He picked up that I recently had several Cardiac stents inserted and recommended a change in my medication that was more compatible to reduce plaque build-up in my arteries. Thank you!

The care and kindness from every member of the staff at DHI is exactly what everyone patient needs. I am seeing Dr. Jones and Donald Laird for my excellent care! Thank you all

Friendly staff, wait time was short.

Staff makes you feel like you're no "just a number". They try to find convenient appointment times, I am very appreciated of my gastrologist and the PA that works with me. I most appreciate that they have helped with samples to see if they will work with me. That is wonderful.

Registration easy and quick. Wait time minimal. MA assessment thorough by a respectful young lady. Jonathon PA and Erin PA were wonderful: listened, allowed for my input and collaborated with me for a plan that made me feel heard and informed. Great job!

Fantastic GI. Superb credentials. Great bedside manner. Very personable. Explained everything using accessible language. Everything you’d want in a doctor! Couldn’t recommend him more highly!

Knowledgeable young PA answered questions we were worried about. Felt relieved.

Entire staff was very friendly and welcoming. Total time spent in the office from check-in to check-out was less than 20 minutes. I couldn't ask for more.

Never disappointed with experience, feel listened to and questions answered appropriately.

The staff was very efficient, courteous and informative.

Dr. Jones is very knowledgeable, intuitive, kind and a pleasure to work with. The staff are very complimentary of him, and I felt very well cared for.